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Best at Flooring
91 Roseville Rd, Leeds, LS8 5DR, United Kingdom
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Sa
Review №1

A very poor experience. I was sent the wrong flooring and then once this was sorted the flooring I received was sub standard. They sent an evaluator around to assess the flooring where they decided that it was me who damaged the flooring. Absolute poppycock. I am now having to pay a solicitor to get the money back but will be out of pocket on their fees. Avoid.I think a lot of the 'good' reviews are their friends.Dear Best @ Flooring. I see your reply where you try to pretend that I don't have an order. The reason you can't locate the order is because it was ordered in my partners name. I am surprised you have no knowledge of this order. For me it is just an attempt to discredit my review and brush a terrible customer experience under the carpet.

An
Review №2

Absolute con. Ordered 5 packs of Karndean Korlok and was advised it was in stock and free delivery.Now they are saying they have 5 packs but they are in the warehouse and want £50 delivery.I asked them to wave this as per their advert but declined.I shall be taking this to advertising standards and rogue traders.

em
Review №3

Thank you so much for my kitchen flooring, just in time for Christmas. Looking forward to getting you back in the summer :)

Ph
Review №4

Great selection at a low prices on all types of flooring with very helpful staff

Ca
Review №5

I wasn't sure which flooring I wanted for my bathroom, so I took the advice of one of the sales team. She helped me choose the type of flooring I wanted and even the colour. I loved it so much I got the same flooring, Amtico, for my kitchen. I have recommended this company to my friends, excellent service and very competitive prices. Well done!

LJ
Review №6

We've just had some laminate delivered and the quality is excellent and just what we expected. It all arrived on time. Charlotte helped us out and her experience and advise made for a great experience . We'll certainly use Best at Flooring again and have already recommend you to others.

Mi
Review №7

I've used Best at Flooring a couple of times now, once for a simple rug and then to supply my new floor. Their help and advice was greatly appreciated and their service team were really helpful. Highly recommended.

Za
Review №8

Arrived in perfect condition, very good price too on Palio Clic & matched my existing Arrezzo floor perfectly, great product product arrived within 2 weeks of ordering no problems.

C
Review №9

Fantastic service and advice from start to finish! Bestatflooring were recommended to me by a relative, and I am so happy they were! I was a bit nervous about ordering flooring online, but the staff could not have been more helpful and reassuring! Would highly recommend these guys!

an
Review №10

Terrible firm. Two weeks to try and get some samples still haven't got them and staff rude and inadequately trained. They will say they will do this that and the other without any intention of following through. When asked customer service will say it's not my job etc. Two weeks and multiple calls it took to get the samples I ordered. When they arrived one was missing. I had to again call to see where the sample was only to find out it was not in stock and not sent. No one bothered to let me know or refund my money until I chased. Dishonest, rude and incompetent Do NOT trust this company !!!!!

Jo
Review №11

I recently used Best at Flooring for multiple types of flooring after moving into a new house, everything arrived in a timely manor and at a fantastic price!!! I had no reason to require support, as everything arrived as expected - but i'm sure if the support from the guys is as good as the service I received I would have no complaints. I will be recommending these guys to friends and family, without hesitation.

Ru
Review №12

We couldn't get past getting samples. 14 days and after multiple failed attempts to send us samples they then sent the wrong amount (less than we paid for) and didn't advise us they were out of stock or refund us. Staff were rude and unhelpful. We had 6 floors we were going to do with them - but on principle would not trust this firm with an order when they cant even get the samples right.Dreadful!!!!

Jo
Review №13

Great service helping me understand what type of flooring i need for my flat as i had lots of questions (Thanks for you patience Charlotte). Looking forward to booking everything in :)

Ma
Review №14

Flooring was packed well to prevent damage it was easy to fit very happy with this product well worth the money

Al
Review №15

I have known this company for many years and throughout that time the service I have received has been excellent, they kept me informed all the way through the process from my order to it being fitted Well done!!!

Ly
Review №16

Extremely poor quality flooring, shocking after care. Gave up after 10 months of trying to resolve an issue. Scratches within hours of floor being laid. Complete waste of money.

Fr
Review №17

Amazing service and exceptionally helpful, as well as good quality flooring at a competitive price! What more could you ask for.

Jo
Review №18

Expert advice given, helping us choose the right flooring for home. Would recommend for anyone wanting to buy new flooring for their home!

St
Review №19

[email protected] offered me beautiful engineered flooring with exceptional customer service and affordable prices. Highly recommended!

Sy
Review №20

Can't say I trust online only stores but the prices were good so I gave it a go. Quick and proffesional, and 4 months later I can't say I can complain about my enginneered wood. A++

Lo
Review №21

Staff were very friendly and knowledgeable, helping me find the best carpet at the best price. Beautiful quality carpet and great measuring and fitting service - very happy customer.

Pa
Review №22

Used these guys 20 times in last 2 years - Order with confidence - It will arrive as agreed.

Ti
Review №23

Thank you very much for your help to purchase and in the delivery of my flooring. Your Customer Service is second to none from the first point of contact to the end result.

ca
Review №24

Utterly unbelievable and truly magnificent - This is what I have to say not only about the Laminate flooring, scotias, T-bars, underlay and everything else that I ordered but also the level of service, care, friendly advice and professionalism was 2nd to none! If you are looking not just to buy top quality flooring and extremely reasonable prices but also get some friendly advice then BestatFlooring is your one stop shop for everything. I was extremely impressed by how helpful the staff were (both Charlotte and her Manager Liam get 6 stars out of 5) they even went out of their way to ensure we get the deliveries on time due to the Joiner/Laminator being really awkward with timings and fussy about their availability, however, with the speedy delivery, everything went smoothly . It's enough of a hassle and stress making sure you get everything right with a new flooring, but rest assured that these guys at BestatFlooring will go over and beyond, if need be just so you can get the floor you so want!!! 5 star**************** Big Thumbs up - please keep up the good work guys, you are so much better than everyone else out there, I did my research and can safely say that you are head and shoulders above all the rest of the flooring shops. Thank you very much.As the name suggests, you well and truly are the best at flooring and the exceptional customer services are just an added bonus!!!Would definitely recommend to everyone and have already started recommending to all my friends and family.Cheers.

Ko
Review №25

I waiting 3 weeks now for my sample verry poor Services.!

Ch
Review №26

Excellent service, competitive prices

Information
3 Photos
26 Comments
4 Rating
  • Address:91 Roseville Rd, Leeds, LS8 5DR, United Kingdom
  • Site:https://www.bestatflooring.co.uk/
  • Phone:+44 113 333 9006
Categories
  • Carpet store
  • Wood and laminate flooring supplier
  • Flooring contractor
  • Flooring store
  • Rug store
Working hours
  • Monday:10:30am–4:30pm
  • Tuesday:8am–8pm
  • Wednesday:8am–8pm
  • Thursday:8am–8pm
  • Friday:8am–8pm
  • Saturday:8am–8pm
  • Sunday:9:30am–4:30pm
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