Listen, you cant tell me what review to give, if people come here to give fake review, then that's there probs, a review should be the fact, how many star I give depends on how I feel as a customer. I can drive to anywhere I like for shopping that isn't your problem even if its 1pence, it's my money, my time and my energy. I have made reviews on lots of company and I am always truthful about it and non of them has ever attacked me for giving bad review or good review, rather they calm down, explain the situation and promise to make a difference even if they won't do it immediately. this is one thing about our African myopic business mind, attacking someone because the fact has been said about your business. No one is calling business owner slave, it's a review and get grip of that and deal with it in a professional way, not bad mouthing/ attacking a customer for driving from anywhere because of pennies, if it's just 30p as you said, why don't you give it to customers?, since its nothing to you as a business.